Empowering Tech Teams as Growth Ambassadors

1 days
ComAmbDG - Version:1
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  • The Power of Existing Customers
    • Understanding the significance of existing customers in driving growth
    • Exploring statistics on churn reasons and growth opportunities
    • Leveraging customer feedback and testimonials as powerful marketing tools

  • Identifying New Opportunities - Theory
    • Techniques for identifying pain points and customer needs
    • Utilizing the "5 Whys" methodology to dig deeper into customer requirements
    • Classifying leads and understanding their potential value

  • Identifying New Opportunities - Practice
    • Interactive exercises to practice identifying customer pain points
    • Role-playing scenarios to understand effective questioning techniques
    • Group discussions to analyze and classify leads based on potential value

  • From Silo to Effective Collaboration
    • Recognizing the importance of collaboration in driving company growth
    • Overcoming silo mentality and fostering a culture of teamwork
    • Strategies for effective cross-team communication and knowledge sharing

  • Collaboration Processes - Practice
    • Implementing collaboration tools and platforms for efficient communication
    • Group activities to practice collaborative problem-solving and decision-making
    • Developing effective workflows and processes for cross-functional collaboration

  • Measuring Success - Incentives for Tech Teams
    • Understanding the importance of measuring and tracking success metrics
    • Identifying key performance indicators (KPIs) for tech teams
    • Exploring incentive structures to motivate and reward team members for their contributions

  • Creating an Ambassador Mindset
    • Developing strong interpersonal and communication skills
    • Building relationships with stakeholders and customers
    • Practicing effective storytelling to promote the company's products/services

  • Sustaining Ambassadorship
    • Establishing feedback loops for continuous improvement
    • Creating a supportive environment for ongoing collaboration and growth
    • Developing personal action plans to apply workshop learnings in everyday work
  • Develop Tech Teams as Effective Company Ambassadors
  • Drive Growth through Customer-Centricity
  • Foster Collaboration and Measure Impact
Contact Us
03-6176666
03-6176677 info@sela.co.il

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