Increasing Added Value & ROI in Testing

3 days
TstROI - Version:1
Description
We are facing today an increase demand from test managers to improve productivity and product quality, to reduce costs of testing, to reduce resources, and to make-things-right-the-first-time. This challenge is forcing test managers to improve in 3 major topics: - Improve testing processes - Manage testing project risks better - Manage professional testers, and the supporting environment better by improving communication, diplomacy and negotiation skills
Intended audience
Testing professionals, leading a testing team/group, that would like to know better how to cope with the challenges of today of increased product quality, reduced costs while increasing ROI of the testing group to the organization
▼Expand All
  • Opening discussion - Increasing Added value in Testing

  • Day 1: Risk Based Testing
    • Introduction
    • Major Objectives of a Project
    • Risk Types
    • Software Projects and Risk
    • The Experts on Risk
    • How does Risk help us - testers?
    • The New Language of Risk
    • Risk Based Testing – Running Out of Time
    • ‘Good Enough’ Approach for a Product Release
    • Go/No-Go; Contribution of RBT approach to the Release Management Decision
    • How good is Our Testing?
    • Measuring Risk Based Testing through Quality Metrics
    • Case Study – Building an Integration Testing phase

    • Principals of Risk Management Process
      • Identification
      • Selection & Planning
      • Tracking and Control
    • Risk Management and Risk Based Testing
    • Example of RBT Analysis on excel tool (planning)
    • Related Test Planning considerations - discussion
    • Example of RBT Analysis on excel Tool (schedule/design + execution)
    • Related Test Execution considerations – discussion

  • Day 2: Test Process Improvement
    • Introduction

    • The TPI Model
      • Requirements of a model

      • Key process areas to be discussed in detail:
        • Test Strategy
        • Life-cycle model
        • Moment of involvement
        • Test specification techniques
        • Test environment
        • Commitment and motivation
        • Test functions & training
    • Maturity levels
    • Checkpoints
    • Dependencies
    • Test maturity matrix
    • Improvement suggestions

    • The Process of Implementing Change / Application of the model

      • Implementing Change
        • Obtain awareness
        • Identify target area
        • Execute assessment
        • Define improvement actions
        • Formulate plan
        • Implement
        • Evaluate
      • Dealing with Resistance
      • Tips on implementing change

    • Summary / Next Steps
      • Pilot Projects – why? when? where? what?
      • Q & A

  • Day 3: Personal Communication and Presentation Skills
    • Introduction
    • Our day to day communication Channels
    • Qualities categorized under “good test engineer”
    • Good Communication – what is it all about?
    • Give me a good reason why? (presentation exercise)
    • Simulation exercise #1 – Testing Team
    • Understand communication in your project environment (exercise)
    • Be more convincing in negotiation – influencing others
    • Presenting our position (discussion)
    • How NOT to convince others
    • The 6 paradigms for personal interaction
    • Simulation exercise #2 – Development Team

    • Being Assertive
      • The effective 'NO'
      • The Scale
    • Simulation exercise #3 – Testing Team
    • The Assertive Formula
    • Simulation exercise #4 – Development Team

    • Giving others feedback
      • How to give a feedback
      • Why do people abstain from giving feedback?
      • Why do people have difficulties in giving feedback?
      • How do people react to feedback?
      • How to learn from a Feedback?
    • Good presentation success factors
    • Good presentation skills
    • Closing discussion
  • Closing discussion: Increasing ROI - Combining it all together…
  • Professionals should have the knowledge of solid concepts in testing, testing main processes, testing lifecycle, defect management principals and general knowledge of testing measurements.
  • Participants should be familiar with the test engineer and testing team leader daily work.
  • participants should be open to absorb different ideas and views, and consider changing the way they work in order to obtain better and higher results.
  • To be able to know what test process improvement and TPI model are
  • Discuss a method for evaluating process maturity from different aspects
  • Discuss the different dependencies between the testing processes
  • Know how to quick-start TPI effort in a testing organization
  • Discuss which projects to pick for the TPI pilot (with best chances to succeed)
  • Understand the implications of managing risks in testing projects
  • Understand the concepts of Risk Management
  • Describe Risk Based Testing principals
  • Understand what is the Risk language
  • - Define where RBT can assist during the testing life cycle
  • - To learn how to exercise an excel tool for risk strategy (planning phase)
  • - Discuss test execution strategy issues and RBT
  • - To learn how to exercise an excel tool for risk analysis (scheduling and execution phases)
  • - To learn about good communication concept and methods
  • - To know different paradigms of personalities, and reflect those on us
  • - Understand how to convince others without getting resistance
  • - Discuss how to present and pass a message to others
  • - Discuss how to give and obtain feedback, and get a positive impact
Contact Us
03-6176666
03-6176677 info@sela.co.il

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