Personal Communication & Presentation Skills for Test Engineers

This workshop brings into awareness to test engineers and test team leaders/managers the skills they need in order to succeed as professionals in today's multicultural, out-sourcing, agile world. The daily work of a testing professional includes working with a lot of different channels such as: developers (engineers and team leaders), system administration, technical support, testing managers, product engineers and managers, quality assurance, customers, etc. Including different cultures and distributed teams - this pose a challenge on how to act, how to communicate, how to share knowledge and how to manage. The workshop covers real life situations from communication with testing members and development members, and drill down with enhanced discussions on the communication challenges. During the workshop participants shall discuss the quality of being assertive, getting/giving feedback, how to prepare and give powerful presentations that influence people, and what types of negotiators should we become, selling testing dailyThrough presentation, discussion, debate, simulation, brainstorming and questioning, we shall go through communication skills needed for a tester, and aspects of communication within an Agile team (for a tester). We shall discuss how to communicate as testers (also within Agile Teams), and how to be productive and efficient within our working environments. The workshop may be enhanced to include additional topics such as: the evaluation meeting, giving feedback to employees, managing your career, etc. – and be given to an audience of team leaders/managers in a 3 days format.